Returns & Exchanges
At Scrap Diva Designs, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer returns on unused and unopened products within 30 days of delivery.
Initiate Your Return
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.
Prepare the Package
Carefully pack the items in their original packaging, ensuring they are unused and in resaleable condition to avoid restocking fees.
Ship the Items
Affix the provided return label or use a trackable shipping service to send your package back to our main distribution center.
Receive Your Refund
Once your return is inspected and approved, a credit will automatically be applied to your original method of payment within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing